Privacy Policy
This privacy policy outlines the personal information we collect, how we store, use, and share this information, and how you access or correct your order.
Superlivngs Technologies Ltd (“SL”) is committed to providing our customers with a secure, private shopping experience.
What we need you to know about our privacy policy:
What information does SL need to collect from you as a customer?
SL, in dealing with you as a customer, may need to collect and retain information that identifies you as a customer so that transactions can be carried out either online or personally. The information we may collect includes:
For establishing an account:
Name and address(es)
Contact telephone number(s) and email address(es)
We have website tracking that records interactions with our website, excluding personal information. This is analyzed by SL Tech ourselves to make our website experience better.
Why does SL collect and retain personal information?
We use this information to conduct any transactions or transactions with you (for more detailed information, please refer to the terms and conditions in the privacy policy). Unless you need to personally pick up the goods from any of SL’s stores, personal information may not be required. We need to ensure that the person picking up the goods is the correct person for the transaction. We can photocopy the provided identification documents. This is also to protect your interests and safety as an SL customer.
Who can access this information and who is it shared with?
The information will be collected by specified SL employees who need to have access to your personal data to carry out the transactions. The level of accessibility to your personal data is proportional to the job function that each team member performs.
We may disclose aggregated shopper statistics, but none of these statistics will contain any information about identifiable customers and their individual shopping habits.
Certain information may be made accessible to other persons or bodies corporate engaged by SL for or in relation to any of the purposes listed in the use of information of the Terms and Conditions.
Can you refuse to provide the information asked for?
If you do not wish to provide the information asked for, you have the right to refuse to provide it, however, SL may not be able to proceed with the transaction if the information required is necessary for SL to ensure the transaction is conducted legitimately while protecting the interests of both SL and you as the customer.
Storage of personal information
We are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken many steps – from both technical and systems perspectives – to ensure that all of your information is well protected, however, we also recommend that you do not disclose your login ID and password to anyone.
The use of social functions in privacy policy?
We may offer functionality that allows you to create or log into your account using a third-party service, such as Facebook or Google. If you choose to make use of a third-party service for creating or logging into your account, or otherwise use any social media features we make available, we may access information about you via that third party. Information we receive may include your public profile information, such as your profile picture, gender, birthday, email address, phone number, profile ID, and your name (if you have made that information available on your public profile).
Generally, you can restrict what information is made available via third-party services like Facebook and Google by updating your privacy settings with the provider. We encourage you to review your privacy settings and the relevant provider’s privacy policy
What is SL policy on allowing me to view, change or delete my personal information?
You can view, change, or delete personal account information held by SL in the “My Account” area of our website. However, to change or delete personal information provided to us via a third party in connection with the use of social media functionality (such as Facebook or Google logins), you will need to update your details or privacy settings with that provider.
You may also ask us for a copy of any personal information about you that we hold or to change or delete any personal information about you, by contacting us either at the email address: [email protected]
Marketing and advertising
You may choose to opt into marketing emails from SL during the account creation process, via the My Account section in the SL website(s) or through several marked email newsletter sign-up forms in the SL website(s). If you no longer wish to receive marketing emails/newsletters from us, you can find and click on the unsubscribe link in each of our marketing emails and we will opt you out from receiving future marketing-related correspondence.
We may share your information with selected third parties including advertising platforms to present you offers and information about products and services we believe will interest you when you visit other websites. We may sometimes run advertising campaigns where we share your email address and mobile number with Google and Facebook to help us show you relevant content, offers, and ads when you visit other websites. This also helps us avoid showing you information about products and services you’ve already purchased.
